Privacy Policy

KPJ Foods ("we," "us," or "our") operates the kpjfoods.com website and all related services (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services.

By using the Services, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

We may collect the following categories of personal information depending on how you interact with the Services:

  • Contact details: name, address, phone number, email address.

  • Payment information: credit/debit card details and billing information (processed securely by Shopify Payments; we do not store full card numbers).

  • Order information: items purchased, order history, shipping details, transaction amounts.

  • Account information: username, password, and preferences if you create an account.

  • Communications: messages you send us via email, contact forms, or social media.

  • Device and usage data: IP address, browser type, pages visited, time spent on pages, and other analytics data collected through cookies and similar technologies.

How We Collect Information

  • Directly from you when you place an order, create an account, subscribe to our newsletter, or contact us.

  • Automatically through cookies, pixels, and analytics tools when you browse our website.

  • From third-party service providers who help us operate the Services.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, including shipping and payment processing.

  • Communicate with you about your orders, account, and customer support inquiries.

  • Send marketing emails and promotional offers (with your consent; you can unsubscribe anytime).

  • Improve our website, products, and customer experience through analytics.

  • Prevent fraud and maintain the security of our Services.

  • Comply with legal obligations.

Analytics and Tracking

We use the following analytics and marketing tools on our website:

  • Google Analytics (GA4): Collects anonymized data about website traffic and user behavior to help us improve our Services. Google may use this data in accordance with its own privacy policy.

  • Klaviyo: Processes email addresses and browsing behavior to deliver email marketing campaigns. You can unsubscribe from marketing emails at any time.

  • Shopify Analytics: Collects data about your interactions with our store to provide and improve the shopping experience.

  • Meta Pixel (Facebook/Instagram): May be used for advertising measurement and optimization. You can manage your ad preferences through your Meta account settings.

How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers: Shopify (hosting and payments), shipping carriers (USPS, UPS), email marketing platforms (Klaviyo), analytics providers (Google).

  • Business partners: Advertising and marketing partners to deliver relevant ads, subject to your consent where required.

  • Legal requirements: When required by law, subpoena, or to protect our rights and safety.

  • Business transfers: In connection with a merger, acquisition, or sale of assets.

Cookies

Our website uses cookies and similar tracking technologies. Essential cookies are required for the website to function (e.g., shopping cart, checkout). Analytics and marketing cookies are used with your consent where required by law. See our Cookie Policy (Section 5) for details on managing cookies.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain your account, comply with legal obligations, and resolve disputes. Order records are retained for a minimum of 7 years for tax and accounting purposes.

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your personal information.

  • Opt out of the sale or sharing of your information for targeted advertising.

  • Opt out of marketing communications at any time.

To exercise any of these rights, contact us at hello@kpjfoods.com. We will respond within the timeframe required by applicable law.

Children

Our Services are not intended for children under 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us to request deletion.

International Transfers

Your information may be transferred to and processed in countries other than your own, including the United States and India. We take appropriate measures to protect your information in accordance with this policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of the Services after changes constitutes acceptance.

Contact Us

Kapees Inc (d/b/a KPJ Foods)

64-29 Dieterle Crescent, Rego Park, NY 11374

Email: hello@kpjfoods.com